Email Sync controls help you keep internal or sensitive correspondence out of Stardex. Admins can set two rules in Settings → Organization → Compliance → Email Sync: stardex.com/settings?tab=organization&section=compliance

• Internal domains tell Stardex which domains belong to your team, so emails only between your team are skipped.
• Blocked emails and domains keep any email that involves a listed address or domain out of Stardex completely.

These rules apply to emails from connected mailboxes: new emails as they arrive, past emails you bring in with Import past emails, and replies in campaign threads. They do not delete emails already in Stardex, and they do not affect emails you send from Stardex

Internal domains

When Sync internal emails is off (the default), Stardex skips emails where everyone on them is on your team. Your team means everyone with a Stardex seat, the mailboxes they connected, and anyone at one of your internal domains.

For example, if yourcompany.com is an internal domain:

• An email from [email protected] to [email protected] is skipped.
• An email from [email protected] to [email protected] still syncs, because someone outside your team is on it.

Add an internal domain

1. Go to Settings → Organization → Compliance → Email Sync.
2. Under Internal domains, enter a domain, such as yourcompany.com.
3. Click Add domain.
4. Confirm the change.

The confirmation shows how many people in your database have an email at that domain. Subdomains are included automatically, so yourcompany.com also covers eu.yourcompany.com.

When a teammate connects a work mailbox, Stardex adds its domain for you. These show From a connected mailbox.

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Personal email providers such as gmail.com cannot be added as internal domains.

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Your team's own domains are locked